Izakhono ezisisiseko ezifunekayo ukusebenzela kwi-Ofisi yoLuntu

Sebenzisa ezi Zakhono kwi Excel

Kukho iindlela ezininzi zemisebenzi ongayifumana kwiofisi yezokwelapha. Imisebenzi ye-Medical Office iquka umphathi weofisi yezokwelapha, uncedisi wezokwelapha, unobhala wezokwelapha, umgcini wezonyango, umgcini wezokwelapha kunye nokunye. Kungakhathaliseki ukuba yimisebenzi, kukho ezisibhozo kufuneka zinezakhono ezifunekayo ukuze ziphumelele kwi-ofisi yezobugcisa.

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Ukuqonda i-HIPAA - Ubumfihlo beMpilo kunye neNkcukacha eziKhuselekileyo

Ubumfihlo bonyango bukhuselwe ngumthetho we-Health Insurance and Accountability Act (HIPAA). Ukuqonda i-HIPAA yenye yezona zinto zibaluleke kakhulu kwiofisi yezokwelapha, njengoko kukho imiphumo yomthetho kunye nemali ukuba ulwazi olukhuselweyo, kuquka iifoto zezigulane, kukhutshwa ngaphandle kwemvume. I-HIPAA ephulwa ngabasebenzi inokuvela ngeendlela ezininzi.

Ukuxhatshazwa kwe-HIPAA kuphela ukukhululwa okungagunyazisiweyo kolwazi lwesigulane. Olunye ulwaphulo oluqhelekileyo lwe-HIPAA ukuba abasebenzi bezezifo zezempilo kufuneka baqaphele ukufaka iPHI (i-Information Protected Health), uxoxe ngolwazi lwesigulane kwimimandla yoluntu, kunye nokuhleba kunye nabahlobo okanye abanye osebenza nabo ngezigulane. Ukutyhila ulwazi lwegulane okanye imifanekiso ngeendaba zentlalo yindlela elula yokubanjwa.

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Isevisi yabathengi nangona xa ushushu

Ngamanye amaxesha, ukuxhamla kunye nomsebenzi wolu suku kukuthintela abasebenzi baseburhulumenteni bezonyango ukuba benze umsebenzi wabo obaluleke kakhulu- ukunikezela ngeenkonzo eziphezulu kakhulu . Into eyona nto ongayenza njengophando lweofisi yezokwelapha kukunyanga izigulane ngokungathi ziyizinto eziphazamisayo ezikugcina ukwenza umsebenzi wakho. Yona msebenzi. Ngaphandle kwezigulane, abasebenzi be-ofisi yezobugqirha babengenayo imisebenzi yokuya kuyo.

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Terminology

Kubalulekile ukuba nolwazi olusebenzayo lwesigama sesigqirha sokuzalisekisa ngokufanelekileyo imisebenzi yakho kwi-ofisi yezobugcisa. Akunakudingi imilinganiselo enkulu yemigangatho yezobugcisa, kodwa kukho imimiselo ethile kwisetyenziswe ukuba iofisi yezobugcisa kufuneka ikwazi.

Kukho iiklasi, izikolo, kunye neziqinisekiso ezithile kwi-ofisi yesigulana se-medical. Kufuneka ugcine ukusetyenziswa kwezixhobo ezikhoyo ngokubhekiselele kwimimiselo engaqhelekanga.

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Etiquette yefoni

Indlela yakho yefowuni imicimbi yokwanelisa isigulane. Abasebenzi beeforki eziphambili abaphendula ifowuni mabayenze ngendlela ehloniphekileyo rhoqo. Olu luqhagamshelwano oluya kubonelela ukuba isibonelelo sakho sifumaneka njani ngesigulane ngasinye.

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Imeyili Etiquette

Ubugcisa bufuna ukuba ngumgaqo wonke i-imeyile ethunyelwe kwiofisi yezokwelapha, nokuba ngabasebenza nabo, izigulane, amagqirha, izibhedlele, abathengisi okanye abanye abaqeqeshiweyo. Sebenzisa ubugcisa obufanayo oya kusebenzisa kwifowuni, idilesi yeposi, okanye ubuso nobuso. Hlalani nikhumbula ukuba i-imeyile yindlela yokunxibelelana kunye nendlela owamkelayo ngayo ukutolika umyalezo yinto ebalulekileyo.

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Izakhono zokunxibelelana

Iofisi yezobugqirha isebenza ekunxibelelweni, kwaye kufuneka icace kwaye iphelele njengoko iza kuba nefuthe kwimpilo yezigulane. Ukuze unxibelelwano luzaliswe, kufuneka kube neengcamango okanye ukwaziswa okwabelwana ngawo, umntu ukuba anike ulwazi okanye ingcamango, kunye nomntu oya kufumana ulwazi. Iirekhodi ezingapheliyo okanye ezingachanekanga kunye nokuxhatshazwa kwezonxibelelwano kunokuba nemiphumo emibi kwiofisi yezonyango kunye nezigulane zayo.

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Billing Medical

Nangona ungeke ube ngumgcini wezonyango, njengengxenye yabasebenzi be-ofisi yezokwelapha kubalulekile ukuqonda inkqubo yokuhlawula kunye nendima oyidlalayo kwimpumelelo ye-akhawunti yegulane yesigulane. Ibango ngalinye elilungiselelwe ngempumelelo lichaphazela ngqo impilo yemali yomsebenzi. Inkqubo yolawulo lwamabango efanelekileyo ifuna ukuqondwa ngabo bonke amalungu ekomiti kuba ngalinye ilungu lezenzo ligalela ekulungiseleleni ibango elihlambulukileyo.

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I-Software Office Software

Njengoko iofisi yezokwelapha iyaqhubeka iguqula ukusuka kwiphepha ibe yindawo engenamaphepha, ukukwazi ukwazi ukusebenzisa isoftware kubaluleke kakhulu. Ingaba isofthiwe i-PM (ulawulo lolawulo), i-RCM (ulawulo lwe-cycle cycle) okanye i-EHR (irekhodi yezempilo ye-elektroniki), bonke abasebenzi be-ofisi yezobugqirha ngenye indlela baya kuba noxanduva lokuqonda nokusebenzisa isofthiwe.