Indlela yokuCacisa kunye nokuphetha
Ngokucwangcisa nokunyamekela, umphathi weofisi yezokwelapha angakwandisa ukusebenza nokusebenza ngempumelelo kunye nokusebenza ngokucwangcisekileyo. Unxibelelwano ngenye yezixhobo ezibalulekileyo kunoma luphi na ubudlelwane, nokuba ngumntu okanye ubugcisa. Kwiofisi yezobugqirha, ukunxibelelana okucacileyo phakathi kwabasebenzi kubalulekile ekuqinisekiseni umgangatho wokunyamekelwa kwezigulane.
Unxibelelwano luyi-2-Way
Ukuze unxibelelwano luzaliswe, kufuneka kube neengcamango okanye ukwaziswa okwabelwana ngawo, umntu ukuba anike ulwazi okanye ingcamango, kunye nomntu oya kufumana ulwazi.
Unxibelelwano lulungele xa lulungelelanisa, oku kuthetha ukuba iingcamango nolwazi lwabelwana ngazo phakathi kwabantu ababini, ngokunikezela ngamnye kunye nokuthatha ekutshintshisweni. Xa unxibelelwano lunye linye, ukuxhatshazwa ngokungahambisani okanye ukungaqondi kakuhle kuphezulu, kwaye oku kuholele ekulindeni okulindelekileyo kunye neziphumo ezibi.
Ngobudlelwane, ngokuphindaphindiweyo sibuyela emva kwaye sixolise ngenxa yokungaqondi kwaye sizama kwakhona. Kodwa kwiofisi yezobugqirha, ukuxhatshazwa ngokungahambisani neentlobo ezinokungadibaniswanga kunokuba kubiza ngokwenyama nangokwezimali. Uphononongo phakathi kweenkokeli ezintle zibonisa ukuba unxibelelwano luyinkalo ebaluleke kakhulu umphathi okanye inkokheli inokuyisebenzisa kunye nokusebenzisa.
Uthungelwano olusebenzayo kwi-Ofisi yoLungiselelo lwezeMpilo
Ukunxibelelana ngokuchanekileyo ngolwazi olucacileyo nolucacile kubalulekile.
Kungakhathaliseki ukuba kunxibelelwano olubhaliweyo, nge- imeyile yeofisi , omnye ekusebenzisaneni omnye, okanye kwi-setting setting, kubalulekile ukubambelela kwisihloko esisekhona kwaye ungaphambuki kwinqanaba. Ukusebenzisa i-W ezintlanu kunye ne-H yohambo lwe-journalism kuya kunceda ukugcina ingqalelo kumbandela:
- Ngubani: Ngubani ofuna ukuba ulwazi lukwabelwana? Ngubani oya kuchaphazela le ngcaciso? Ngubani na oza kuphendula?
- Kuthiwani: Ziziphi iimanyathelo okufuneka zithathwe? Yiyiphi imiphumo efunwayo? Ziziphi izixhobo ezifunekayo ukugqiba inkqubo okanye iphrojekthi? Ziziphi iimeko ezichaphazela ngqo le ngxaki?
- Kutheni: Kutheni oku kubalulekile? Kutheni umntu ofumana le ngcaciso kufakiwe?
- Kuphi: Umcimbi, intlanganiso, umsebenzi uya kwenzeka phi? Ziziphi izinto okanye idatha efunekayo ukuzalisa le projekthi?
- Xa nini? Lixesha luni? Ingaba impendulo okanye inkqubela eceliwe?
- Njani: Impumelelo iya kulinganiswa njani? Uvavanyo luya kuhlolwa njani? Ukuzaliseka kuya kuqiniseka njani?
Yicacile kwaye igxininisekise - Ukuphelisa ingxoxo kunye ne-Fluff
Le yimibuzo embalwa engabhekiswa kuyo ukugcina ulwazi lucacile kwaye lucacise. Omnye umthetho omhle wesityhuso xa uthetha abanye uthi: "Khawuthetha oko uthethayo, kwaye uthetha oko uthethayo."
Xa abanye bayazi ukuba unika ulwazi olunengqiqo kunye nempendulo, banako ukuphulaphula ngenyameko kwaye babone ukutshintshiselana kwakho ngenhlonipho. Umphathi othungelayo, uxoxela ngokungapheliyo ngezinto ezingezizo ezoshishino, okanye ukugxotha isihloko ngexesha leentlanganiso kuya kusebenza kangangoko kuba abasebenzi babo baya kuqala ukukhawuleza "ukuhamba". Nangona kubalulekile ukuba ube neengxelo zokusebenza kunye nabasebenzi bakho, kubaluleke kakhulu ukuba ube nolwazi lolwazi.
Nika impendulo - Ukuphulaphula ngokuthe tye
Impendulo yenye inxalenye ebalulekileyo yoqhagamshelwano olusebenzayo. Ukuphulaphula ingxelo kuya kunceda onke amaqela ekuqondeni. Inkqubo ebizwa ngokuthi "ukuphulaphula ngokuthe tye" kuyithuluzi elincedo ukuqinisekisa ukuba ukuqonda kuphelile. Kule ndlela, umphulaphuli uya kuphinda aphinde aphinde abuyele ulwazi olwaluthetha ngamazwi abo. Ukuba olu lwazi luchanekile, utshintshiselwano luphelile, ukuba akukho umthumeli wolwazi unokulungisa nayiphi na ukungavisisani ngalesi sikhathi. Olu tshintshana lithatha ixesha elincinane kwaye liluhlu olusebenzayo lokudala ukuphendula ingxelo ngoba wonke umntu obandakanyekayo ekutshintshiseni uyazi ukuba ukulindela kwacaca kwaye kuyaqondwa.
Izinzuzo zokuSula uNxibelelwano kwi-Ofisi yezoLimo
Unxibelelwano olucacileyo nolusebenzayo lusindisa ixesha, imali kunye nokuhlaselwa. Xa onke amaqela eqonda into efunekayo, elindelekileyo, kwaye eyamkelekileyo, inkqubela phambili iqinisekile. Xa onke amaqela eqonda ukuba kutheni kukho into efunekayo, bazive behlonishwa. Xa iingcamango zitshintshaniswa kwaye ingqalelo ingqwalasela, yonke imibutho ivakalelwa ibandakanywe kwaye ibalulekile kule nkqubo. Le mvakalelo yokubandakanywa nokubaluleka ibalulekile ekuphatheni i-ofisi kunye nempumelelo yomgangatho wokusebenza.