Ukubiza ngokulula 24/7
Ukuba uyisithulu okanye unzima ukuva, unokwazi ukuba kungekude kakhulu, ukwenza ucingo olulula luyinselele yangempela. Ukuba unethamsanqa, uhlala kwindawo eneenkonzo zokuzithandela zokuhambisa. Kodwa kungathatha iiyure ukwenza umnxeba ngenxa yexesha elide labafonisi phambi kwakho. Xa kwakungekho nkonzo yokuthungela izithulu ezikhoyo, kwafuneka uxhomekeke kububele beentengiso okanye izihlobo.
Oku kwatshintshwa xa ama-American abakhubazekileyo (ADA), adluliselwa ngo-1990, agunyaze ukusekwa kwenkonzo yomnxeba we-telemark (nationally relay service service). I-TRS ilawulwa yi-Federal Communications Commission (FCC).
Namhlanje, le nkonzo ye-relay iyatholakala kuwo onke ama-50, i-District of Columbia, iPuerto Rico, kunye ne-US indawo yeefowuni zendawo neendawo ezide. Inkonzo ikhululekile kubasebenzisi bayo, ngeendleko ezigqitywe ngurhulumente okanye umthombo wemali.
Iintlobo zeeNkonzo zoLuntu
Kukho iintlobo ezimbini zeenkonzo ezithunyelwayo: i-traditional and broadband, ividiyo ephakamileyo. Iinkonzo zokuthunyelwa kweMveli nazo zonke iinkonzo zokunxibelelana ngokubhaliweyo kuphela, ngeTTY okanye nge-intanethi. Inkonzo yokulayishwa kwevidiyo isebenzisa i-videophone okanye ikhamera yewebhu kunye noguquli lweelwimi . Phantse zonke iinkonzo zokuthutha zibandakanya umsebenzisi, obizwa ngokuba ngumncedisi wezonxibelelwano, odlula umnqweno wefowuni emuva naphambili phakathi kwabafowuni.
Ukufikelela kwiiNkonzo zokuRlula
Ukusebenzisa i-fowuni rhoqo, unokufikelela kwinkonzo yomdabu wemizuzu engama-24 ngosuku, iintsuku ezi-7 ngeveki, ngokufowunela i-711 okanye inombolo ye-toll-free. (I-FCC inomxholo wecandelo lokusebenzisa i-711 ukudibanisa nenkonzo yokuthumela.) Wonke urhulumente unenkonzo yakhe yokuthumela.
Inkonzo yokuthunyelwa kwe-Intanethi ingafumaneka kwiwebhusayithi yesevisi ye-relay okanye umyalezo osheshayo.
Ukudluliselwa kwevidiyo kufikeleleka ngokuqhagamshelana nenkonzo yokubuyisela nge-videophone njengeVP (Sorenson) okanye i-Ojo (Snap! VRS). Ezinye iifowuni - umzekelo, i-T-Mobile Sidekick-ingaba neprogram efakwe kwi-software (umzekelo: i711) yokuqhagamshelana neenkonzo zokuthumela ngaphandle kokusebenzisa umyalezo osheshayo.
Ukusebenzisa iiNkonzo zoLuntu
Iinkonzo zokuthunyelwa kweetekisi ze-Intanethi zinikeza unxibelelwano olukhuselekileyo kwi-Intan Uninzi lunemisebenzi enjengokukwazi ukugcina ingxoxo njengefayile ye-HTML kunye nokukwazi ukutshintsha ubukhulu befonti kunye nemvelaphi okanye umbala wombhalo. Iinkonzo ezisekelwe kwiWebhu zinokunikela iibhokisi zengxoxo ezahlukileyo zomnxeba kunye nomncedisi wonxibelelwano, kunye nee-emoticons. Iinkonzo zokuthumela umyalezo zangoku zivumela kwakhona iingxoxo zomyalezo osheshayo ukuze zigcinwe. Ukuguqulelwa kwesiSpanish kufumaneka kwakhona.
Abanye abantu abazizithulu, ngokukodwa abasebenzisi abanezakhono zaseMerika (Sign Language) (ASL), bathi ukuba ukwenza iifowuni zokudlulisa ngeenkonzo zetekisi yeelwimi yezandla zikhawuleza kwaye ziphumelele.
Imizekelo yeeNkonzo zokuBala
Inani leenkampani zinikezela ngeenkonzo zokuthumela. Ezi zidweliswe ngezantsi ziyimimiselo, kungekho uluhlu olubanzi.
Uninzi lweenkonzo ezithunyelwayo zinika iinketho ezininzi (iwebhu, yendabuko kunye nevidiyo).
- Imiyalezo esheshayo (AIM = AOL Imiyalezo esheshayo)
- I711 idluliselwe - IIM: i711relay
- Hamilton Relay -: AIM: ThatsHamilton
- I-Hawk Relay - AIM: I-HawkRelay
- Amandla - AIM: iHIV
- Ukubuyiselwa kwe-IP - AIM: Ukuthunyelwa kwam IP
- Sorenson Relay - AIM: Siprelay
- Ukuhanjiswa kwe-Sprint: AIM - SprintIP
- Ukuhanjiswa kwevidiyo
- i711
- AT & T
- Isiko soFikelelo soLwazi
- Iinkonzo zoNxibelelwano kwizithulu
- Izandla Kwiinkonzo Zedluliselo lwevidiyo
- Snap! VRS
- IiNkonzo zeeRelay ze-Sorenson zevidiyo
- Sprint
- Ewebhu
- AT & T
- Hamilton Relay
- IP-Relay
- I-Sprint IP Relay
Kukho nesevisi yeRedicated Relay Service, yabasebenzi baseburhulumenteni (FedVRS.US/).
Ezinye iinkonzo zee-wireless (kwi-Sprint Relay, IP Relay kunye ne-Hamilton Relay) ayisebenzisi imiyalezo esheshayo. Kunoko, isicelo si khutshelwe okanye sifakwe kwifowuni .
Inombolo yeNombolo yabasebenzisi
I-FCC idinga ababoneleli ngeenkonzo zokubanika iinkonzo ukuba banike abasebenzisi abayizithulu nabanobuchule ukuba bafumane inombolo yefowuni enye ye-10.
Ukuba neenombolo zomnxeba eziqhelekileyo zibonakalise luncedo kakhulu kubantu abangevayo, njengoko kuvumela ukuba abantu abavayo babize abantu abayizithulu ngokuthe ngqo. Incedise abacebisi bemisebenzi abayizithulu ngokubenza bakwazi ukuluhlu lwenani lenombolo yefowuni ekuhlaleni kwabo. (Ngaphambi kokuba kukhishwe isicelo seFCC, abanye abanikezeli benkonzo babanikezela ngabasebenzisi babo ngeenombolo zomnxeba okanye ngamanani angama-800.)
Ukunikwa kwengcaciso kwiNgqungquthela
Ukunikwa kwengcaciso yenkomfa yinkonzo evumela abantu abayizithulu ukuba bathathe inxaxheba kwiinkomfa zeenkomfa, ukunciphisa isidingo sotoliki ezintlanganisweni. Kukho inkonzo yeNkcazo yokuBamba iNgqungquthela yaseRhulumenteni kunye nezorhwebo, efumaneka kwi-Sprint Relay.
Inombolo yeefowuni (CapTel) yeNkonzo
Abantu abaneentetho ezithile zokuhlala kwaye banokuthetha ngokucacileyo bangasebenzisa ifowuni eneenkcazo. Akufanelekanga kubantu abayizithulu.
Inkonzo yeComptioned (i-CapTel) ifana ne-voice-carryover relay service (uhlobo lolayini oluvumela ukuba ulisebenzise ilizwi lakho ukuthetha nokusebenzisa ukulayishwa kwinto ongayikuva). I-CapTel isebenzisa ifowuni ekhethekileyo kunye neskrini sobhaliweyo ukubonisa iincwadana zokushicilela ngokukhawuleza zento umfowuni othethayo. Umsebenzisi weCapTel uyakwazi ukuva nokufunda amagama ngexesha elifanayo.
Imiba ehambelanayo neeNkonzo zokuBala
Ukungabi nolwazi loLuntu. Enye ingxaki ebhekene nabasebenzisi beenkonzo zokuthunyelwa kwezizithulu kukuba i-public hearing iyayiqonda ukuba kukho ukuhanjiswa kweenkonzo. IiNkonzo ziye zazama ukwandisa ulwazi ngeenkonzo zoluntu kunye neentengiso. Nangona kunjalo, kusasaqhelekanga ukuba umntu ovelele ukuba axhomeke kumsebenzisi osisithulu emva kokuva nje amazwi ambalwa. Ngoba? Ngenxa yokuba bacinga ukuba umnxebi uzama ukuthengisa into ethile.
Oku kwenzeka rhoqo xa ndiqhuba ucingo lwenkonzo yokuthunyelwa. Ndixhonywe ngokukhawuleza, nditshutshiswa ngokuzama ukuthengisa izinto, nokunye. Izalamane ezikhulile ezaziyo ukuba andisithulu azizange zibone xa ndibiza nge-relay kwaye ndilinyanzele.
Abantu abazizithulu bahlawula ixabiso xa oku kwenzeka. Ndiyazi abantu abazizithulu abaye baphoswa ngamathuba emisebenzi ngenxa yokuvalelwa kwabantu okanye ukungaqhelekanga ngeenkonzo zokuthumela.
Ukuncedisa abaxhasi bezonxibelelwano ngokuqhelekileyo banikela ngokufutshane "ukuchazela" inkulumo kubantu abavayo ekuqaleni kokufowunelwa, kwaye oku kukuvakala njengento yokuthengisa. Esinye isisombululo kukufundisa umncedisi wonxibelelwano, ngaphambi kokwenza umnxeba, ukuba angabhengezi njengefowuni yeenkonzo.
Ngenxa yobume obuthile bokunxibelelana kolwimi lwezandla, iinkonzo zokuthumela iilwimi zeelwimi zithi zinciphise ingxaki ye "hangup".
UkuShatshazwa koLwaphulo-mthetho kweeNkonzo zoLuntu Iinkonzo zokubuyisela kwakhona ziye zaxhatshazwa ngabaphuli-mthetho, abasetyenzisiweyo iinkonzo zokuthumela izinto ngaphandle kokuzihlawulela. Oku kuye kwabangela ukuba abathengisi abathile banqabile ukuba bamkele iilawdi zamakhadi ezirekhodiweyo.
Umthombo:
Isikhokelo sabathengi: iNkonzo yeeNxibelelwano zeeTeleli.