Sonke esinamava sabekwa kwiindawo ezithile ebomini bethu. Ukuba ungathintela umngane okanye ishishini, kunokukhathazeka ukuba kufuneka ulinde ukuthetha okanye utshintshe ulwazi. Nangona kunjalo, xa olo lwazi lubandakanya amapolisa, umlilo, okanye uxinzelelo lwezonyango, ukukhungatheka kungakhawuleza kuba ngumsindo okanye ukuphelelwa lithemba.
Izizathu zokuba kungani 911 ngoMeyi Beka Ifowuni yakho kwi-Hold
Kukho izizathu ezininzi zokuba i-911 ifowuni inokuthi ibanjwe kwaye ngenxa yokuba umnxebi uva "umoya ofile" ayisoloko ithetha ukuba i-dispatcher ayilaphuli.
Ifowuni ingadinga ukubuyiswa kwakhona
Kwiinguqu zangaphambili zenkqubo ye-911, uninzi lweefowuni zenziwe kwikhaya lomfaki. Ezi "fowuni" zeefowuni zinokuhanjiswa kalula kwiziko lezonxibelelwano ezifanelekileyo kwi-911 esekelwe kwidilesi yomfaki. Ngokunyuka kweefowuni eziyi-911 ezenziwe kwizixhobo eziphathekayo, isakhiwo se-911 inkqubo kufuneka sitshintshe ukuze sifumane indawo yangempela yomfaki-fowuni.
Ngoxa i-teknoloji iphuculwe kwaye kukho iindlela ezininzi zokuthunyelwa kwabafaki-911 banamhlanje ukufumana umntu obiza kwifowuni yeselula , ezi ngcingo zingasetyenziselwa isikhungo sezonxibelelwano zengingqi apho i-dispatcher enoxanduva lokuchonga indawo eyiyo yongxamiseko kwaye ichonge oko uhlobo loxinzelelo. Emva koko iifowuni ziyakwazi ukuhanjiswa kwi-ejensi ethile yendawo okanye kwindawo efanelekileyo kakhulu yomphenduli (uMthetho, Umlilo, EMS ).
Kwimizuzwana embalwa kuthatha ukudlulisela umnxeba, umnxebi unokusichazela ukuthula okufutshane njengoko kufakwe kwibala.
Oku kuchaza nokuba kutheni olunye ulwazi luya kuphinda luphindwe. Njengoko umnxebi ngoku uya kuthetha ne-ejensi eyahlukileyo, lowo mthumeli uya kufuna ukuqinisekisa iinkcukacha ezibalulekileyo ukuze kungabikho nkcazelo yokhuseleko lokuphila. Ukufumana lo mbandela, kumagama omenzi wecala, kubaluleke kakhulu kuba kudla ngokuchanekileyo.
Iintengiso zingaba zixakeke
Ayikho yonke indawo ye-911 yokuthumela imicimbi idalwe ilinganayo. Ziza kuzo zonke ubukhulu kunye nokuqulunqwa kwaye zifana neendawo ezahlukeneyo ezinikezela inkonzo. Izixeko ezinkulu zinemfuno ezahlukeneyo kuneendawo ezisemaphandleni. Amanye amaziko oonxibelelwano oluphuculweyo asebenzisa abahambisa iincwadi ezifanelekileyo ukuba ngamnye usebenza kwindawo ethile kwaye unomsebenzi onoxanduva. Kwamanye amaziko, abathunywa bee-expatchers kulindeleke ukuba baqeqeshwe ngokugqithiseleyo kwaye basebenzise amakhono abo e-multitasking ukuphatha uxanduva oluninzi ngexesha elinye.
Kwezinye iimeko, i-dispatcher ekhetha umgca we-911 nayo ixanduva lokuthumela igosa / umcimi womlilo / i-EMT kwindawo yongxamiseko. Aba bathunywa bahambisa ukuhamba kwabo emsebenzini phakathi kokuthetha kwifowuni nokuthetha ngetrato yomsakazo (okanye ezininzi iziteshi). Xa uthetha kwirediyo, umthumeli uya kuvezwa ngefowuni.
Ngelixa umnxebi akakwazi ukuva i-dispatcher akuthethi ukuba u-dispatcher akakwazi ukuva umnxebi. Nangona uthetha kwisiteshi somsakazo ekupheleni komgcini wefowuni umgca wefowuni uhlala uvulekile ukuze i-dispatcher iqhubeke ukujonga imeko.
Yingakho kubalulekile ukuba ii-arhente zokufumana, ukuqeqesha, nokugcina abathunywa abangu-911 abanamakhono okuphulaphula aphezulu kunye nokukwazi ukuxhamla kwiimeko ezixinzeleleyo.
Iintengiso zeNdleko zemali
Amaziko oThutho-nxi beNxibelelwano anjengeyiphi na enye inkonzo: abathengi banokufakwa kubamba kuba iifowuni ezingenayo zidlula inani labasebenzi abafumanekayo ukuphendula imigca yokukhawula.
Ingaba zixhaswa ngokuxhaswa ngemali okanye ngasese iibhaskithi zala maziko kufuneka zinikezele ngeeNkqubo zoNcedo lweComputer Dispatch (CAD), iinkonzo zefowuni, i-consoles consoles, njl. Njengawo onke amabhizinisi, isenzo sokulinganisa sisetyenziselwa ukuqesha inani elifanelekileyo labathumayo ngelixa ligcina imali eyaneleyo kwisabelo-mali sazo zonke izinto.
Indlela Ongayinceda ngayo
Uluntu ludlala indima ebalulekileyo ekulawulweni kweNkqubo ye-911. Zonke iifowuni ezenziwe kwi-911 kufuneka ziphendulwe kwaye zicutshungulwe ngokufanelekileyo nokuba ngaba iifowuni zenzelwe ukuphuthuma okwenyani okanye kungekhona.
Ukusetyenziswa kakubi kwe-911 inkqubo yinkinga yesizwe echaphazela zonke i-arhente kunye namaziko oonxibelelwano angama-911. Ingakumbi uluntu lufundiswa ngokubhekiselele kwimeko engxamisekileyo yokwenza kube lula kubavakalisi abayi-911 ukugcina iifowuni zabo zivulekile kwaye zifumaneke ukunceda abo bafuna uncedo olukhawulezileyo.