Ukuhamba ngeeNkonzo ze-Intanethi kunye neTelefoni
I-UnitedHealthcare yinkonzo yonyango enkulu kunazo zonke e-United States kunye nabalingane abangaphezu kwama-40 kunye nezivumelwano ezinxulumene nazo, kuquka bonke abaPhezulu, iMidwest Security, Ubambiswano lwezeMpilo yoBomi, i-OneNet PPO, i-OptumHealth, i-Oxford Health Plans kunye ne-UMR.
Nantsi ulwazi oluqhelekileyo lokuncedisa uhambo lwe-UnitedHealthcare.
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Ukuhambisa ibangoKukho iindlela ezintathu ezilula zokungenisa ibango kwi-UnitedHealthcarecare:
- Izibhengezo zekhompyutha zingeniswa kwi-website ye-UnitedHealthcare yomncedisi.
- Amaphepha amabango angeniswa kwi-adress ye-UnitedHealthcare yeademesi yee-adware ezidweliswe kwikhadi le-ID yelungu.
- Izibhengezo zekhompyutha zingeniswa ngumbhengisi ngekhompyutha / indlu yokucoca.
Ibango lesibini linye apho umboneleli wesibini ojongene nokwenza inkokhelo egameni lomhlawuli oyintloko. Kukho iindlela ezininzi zokungenisa ibango lesibini:
- Izibhengezo zekhompyutha zingeniswa apha ngasentla.
- Ibango lePhepha lingafakwa kunye neNkcazo yeeNtlawulo eziPhambili (EOB) .
Xa uthumela ibango lesibini, soloko uqinisekile ukuba ufake ixabiso lohlengahlengiso, zombini kwinqanaba lebango kunye nenqanaba lomgca wenkonzo. Kwakhona zibandakanya izizathu zokulungiswa (njengokunyanzeleka komnqophiso, ukuchithwa, okanye i-coinsurance), kwaye usebenzise amakhowudi anikezelwe ngumvuzo wokuhlawula umvuzo.
Ekugqibeleni, faka inani elihlawuliweyo lokuhlawula umvuzo, kwakhona kwinqanaba lebango kunye nenqanaba lomgangatho wenkonzo.
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Ukuhlola ukufaneleka, iiNzuzo kunye neMeko yeBangoNgaphambi kokuba unike iinkonzo, unokuqinisekisa ukuba ukufaneleka kwamalungu, iinzuzo kunye nesimo sebango kwi-intanethi ngeendlela ezintathu:
- Sebenzisa i-portal yezwi le-UnitedHealthcare kwi-877-339. Thetha okanye faka inombolo yakho ye-ID yerhafu uze ulandele umyalelo.
- Sebenzisa iWebHealthcare yomncedisi we-website.
- Sebenzisa umthengisi wecomputer / indlu yokucoca.
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Ukulungisa ibango elihlawulwayoXa wenza utshintsho kwiibango ezihlawulwe ngaphambili, ngenisa amabango achanekileyo ngekhompyutha. Ukwenza njalo, faka "UKUKHULULEKILEYO" kwimihlaba yamanqaku. Landela ngokuhlaziya ikhowudi yefowuni yebango ngoku:
- 7 = Ukutshintshwa kweBango eliPhambi
- 8 = Ungekho / Ukhansele ibango lokuqala
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Ukuhambisa isicelo sokuVunywa kwangaphambiliNjalo thumela isicelo sokugunyazwa kwangaphambili kwisithuba seentsuku ezimbini zoshishino ngaphambi kokunikezela ngeenkonzo. Ungenza le fowuni okanye ngekhompyutha, ngale ndlela:
- Izicelo ezingxamisekileyo kufuneka zithunyelwe ngefeksi (800) 303-9902.
- Izicelo zesibhedlele kufuneka zithunyelwe ngefeksi (800) 699-4712.
- Izicelo ezibonelela ngokubanzi ziyakwenziwa ngokubiza (877) 842-3210.
- Izicelo zekhompyutheni zenziwa nge-AppHealthcare ye-United Health Prevention and Notification app. Finyelela kwithebhu emakwe "Thumela isicelo sokugunyazwa kwangaphambili kunye nesaziso."
- Ungaphinde uthumele isicelo ngokuchithwa kwedatha ye-elektroniki (EDI).
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Ukukhawulwa kweNkundla yokuTyalaIndlela esheshayo yokubhenela ibango kukungenisa isicelo sokubuyiselwa kwamangalo kwi-Intanethi.
Ukuba kukho imibhalo ebhaliweyo efunekayo, njengobungqina bokufakela ngokukhawuleza okanye amanqaku ezonyango, kufuneka ugcwalise uze uthumele ifom yeFomu yokuFunyezwa kweBango. Ifom kufuneka ithunyelwe kwidilesi yesibango emva kwekhadi le-ID yelungu.
Ukuba ucela ukuqwalaselwa kwakhona kwebango ephikisiwe ngamaxwebhu ogqirha, gcwalisa ifom ekhankanywe apha ngasentla kwaye unikele zombini inkcazo yamaphepha afakwe kunye nayo nayiphi na ingcaciso efanelekileyo.
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Ukucela ukubuyiselwa imaliUkucela ukubuyiselwa kwemali ngenxa yokuhlawulwa kwee-paypayment, kufuneka uhambise ibango elichanekileyo kwi-UnitedHealthcarecare. Ukubuyiselwa kwemali ngenxa yee-balance balance credit can be sent to:
Iinkonzo zokubuyisela iQumrhu laseNewHealth
PO Box 740804
Atlanta, GA 30374-0804
Ukuhlawulwa kweentlawulo kufuneka kufakwe zingadlulanga iintsuku ezingama-30 emva kokufumana isicelo esivela kwi-UnitedHealthcarecare kunye nokubandakanya yonke inkcazelo ebalulekileyo ehambelana nentlawulo efunyenweyo.
Ukuba unemibuzo, ungabiza iiNkonzo zoMboneleli kwi-(800) 445-1638.
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Ukuqhagamshelana ne-UnitedHealthcareNgefowuni:
- I-Voice Voice Portal: (877) 842-3210
- Izinzuzo kunye nokufaneleka: (877) 842-3210
- Desk yoNcedo: (866) 842-3278; Option 1
- Izibhengezo zeDivaysi yedatha ye-Electronic (EDI): (800) 842-1109
- Iintlawulo zee-elektroniki kunye neeNkcazo (EPS): (877)602-6194
- Inkqubo yokuqhathaniswa kwezibhedlele: (866) 270-5588
- Impilo Yokuziphatha Eyodwa: (877) 633-7824
- I-View360 Amathuba omonde Isishwankathelo ingxelo: (866) 270-5588
- Zenza izixhobo zokuhlaziya izixhobo: (877) 842-3210
- Inkqubo yokuHlulwa koGqirha: (866) 270-5588
- Iprogram yeZiko loDumo loNgcaciso: (866) 270-5588
Ngeposi:
- Sebenzisa idilesi emva kwekhadi le-ID yelungu
- Sebenzisa idilesi efakwe kwisivumelwano somnikeli
Iiyure zoShishino zivela ngo-6: 30 ukuya ku-12: 00 nge-EST ngoMvulo ukuya kuLwesihlanu, ukususela ngo-7: 00 ukuya ku-6: 00 ntambama nge-EST ngoMgqibelo, ukusuka ngo-7: 00 ukuya ku-5: 00 ntambama nge-EST ngeCawa.