I-front desk abasebenzi ngokuqhelekileyo baqala ukudibanisa nesigulane kunye neofisi yakho. Abayikuphendula kuphela iifowuni okanye izigulana zokubulisa. Banoxanduva lokuhlela ukuqeshwa kunye nokufumana ulwazi lwesigulane sabantu. Bafuna ukukwazi ukuhamba ngokukhawuleza kweofisi yezobugcisa kunye nokuhlawula ingqalelo kwiinkcukacha. Nazi iindibo ezi-8 zezikhundla zabasebenzi bee desk.
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Iyakwamkela kwaye iGraet ...Umntu onesihlalo sangaphambili uyamkela kwaye ubingelela zonke izigulane kunye neendwendwe, kumntu okanye ngaphezu kweefowuni. Njengoko wonke umntu uyazi, ukuqala kokuqala kukuhlala. Okokuqala okubonakalayo abathengi bakho bafumana malunga nezokwelapha zakho zihlala zivela kubasebenzi bakho beeofisi ezibenza zibaluleke kakhulu kwimpumelelo yentlangano yakho. Ukubonelela ngononophelo oluphezulu kunye nenkonzo yamakhasimende ebalulekileyo kuyakukhusela ukulahlekelwa kweengeniso kwiofisi yezobisi ngenxa yezinga eliphezulu lokugculisa isigulane.
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Uphendule Ifoni ...ngelixa ugcina inhlonipho, indlela efanelekileyo yefowuni usebenzisa i-etiquette efanelekileyo yefowuni. Ukuba neendlela ezifanelekileyo zefowuni ngumsebenzi olula. Ukuba neendlela ezilungileyo zefowuni zithetha nje ukuba yingcali kunye nokuphatha abanye ngendlela ofuna ukuba uphathwe ngayo ukuba ungumfowuni. Kubalulekile ukuba abasebenzi be-ofisi yezobugqirha bazinikele ngokukhawuleza ngendlela efanelekileyo, yefowuni. Xa isigulane simemeza, indlela abaphathi beedesksi ebambelela ngayo umnxeba ucacisa ukuba indawo yakho ibonwa njani.
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Ugcina Indawo Yengeniso ...hla mbulukile kwaye Ukugcina i-office yakho yezobucoco ihlambulukanga kungekhona nje ngendlela ebonakala ngayo. I-ofisi yezobucoco ecocekileyo ibalulekile ukugcina abasebenzi kunye nezigulane zikhuselekile kwaye ziphilile. Ukugcina i-ofisi yezobugcisa ikhululekile kwiintsholongwane ngaphezu kwezinto ezisemgangathweni; ngokuphathelele ukufumana indawo enempilo, engenakunqanda ukukhusela izifo ezithathelwanayo.
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Iirejistrela Izigulane ezintsha ...kwaye ubuyekeze ulwazi lwabantu abanezigulane ezikhoyo ngokuqokelela ulwazi lwegulane olupheleleyo lwegulane kuquka ulwazi lomntu siqu kunye nezemali. Umjikelo weakhawunti yesigulane ivela ekungeneni kokuqala kwenkcazelo yesigulane sabantu abanomdla obandakanya izibalo zabantu kunye nolwazi lwe-inshurensi. Ulwazi olungavumelekanga lunokulibazisa intlawulo.
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Uququzelele Umsila WeMonde ...ngokuzisa umboneleli wokufika kwezigulane, ukuqaphela ukulibaziseka, nokuqhagamshelana nezigulane kunye nabasebenzi beklinikhi. Ukuba izigulane zeofisi yakho yezobugqirha ayinelisekanga yinkqubo yonke, abayi kubuya. Ukubonelela ngononophelo oluphezulu kunye nenkonzo yamakhasimende ebalulekileyo kuyakukhusela ukulahlekelwa kweengeniso kwiofisi yezobisi ngenxa yezinga eliphezulu lokugculisa isigulane. Izigulane ziyakuthi ziqhubeke zibuyela emva nje kokuba zinelisekile kwinkqubo yonke.
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Uphendule ...izigulane, izigulane eziza kuba zizigulane, kunye nemibuzo yeendwendwe ngendlela efanelekileyo. Inkqubo ebizwa ngokuthi "ukuphulaphula ngokuthe tye" kuyithuluzi elincedo ukuqinisekisa ukuba ukuqonda kuphelile. Kule ndlela, umphulaphuli uya kuphinda aphinde aphinde abuyele ulwazi olwaluthetha ngamazwi abo. Ukuba olu lwazi luchanekile, utshintshiselwano luphelile, ukuba akukho umthumeli wolwazi unokulungisa nayiphi na ukungavisisani ngalesi sikhathi. Olu tshintshana lithatha ixesha elincinane kwaye liluhlu olusebenzayo lokudala ukuphendula ingxelo ngoba wonke umntu obandakanyekayo ekutshintshiseni uyazi ukuba ukulindela kwacaca kwaye kuyaqondwa.
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Igcina iiNkonzo zeeNkonzo zonyango ...ngokwaneleyo ngokulindela iimfuno zeempahla, ukubeka i-oda, kunye nokubeka esweni izixhobo zokusebenza.
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Ukhusela iMfihlo yeMfihlakalo ...ngokuqinisekisa ukuba iinkcukacha zempilo ekhuselekile zikhuselekile ngokungashiyi i-PHI kwindawo esicacileyo kunye nokucima ikhomputer ngaphambi kokushiya ngaphandle. Ukugcina imfihlo yesigulane akugcini nje kwenza izigulane ziziva zikhuselekile malunga nokuphathwa kwiziko lonyango lakho, ngumthetho. Naliphina inhlangano efikelela kwiinkcukacha zempilo yesigulane ithathwa njengeziko elikhutshwe kwaye lifunwa ngumthetho ukuthobela imiqathango ye-HIPAA okanye ibhekane nezohlwayo zoluntu kunye / okanye izigwebo. Kubalulekile ukuba iirekhodi zezokwelapha zihlale ziyimfihlakalo kwaye azikwazi ukufikelela kubantu abangenalo igunya eligunyazisiweyo. Izibhengezo ezenziwe malunga nolwazi lwezempilo olukhuselweyo lwe-patient (PHI) ngaphandle kokugunyaziswa kwabo kuthathwa njengophula umthetho woBucala.