Naliphi na indlela elula kwaye ephumelelayo yokuqinisekisa ukuba izigulane zakho zifumana ulwazi olubalulekileyo ekunyamekeleni kwabo kukunika izibonelelo. Izibonelelo ezinhlanu ezibalulekileyo kwizigulane ezintsha zibandakanya ukutyelelwa kokuqala kokutyelela, uluhlu lwezinto eziza kuzisa, umgaqo-nkqubo wokuhlawula, isaziso semisebenzi yobumfihlo kunye novavanyo lokwaneliseka ngesigulane .
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UkuTyelela kokuTyelela kokuQalaUkutyelela kokuqala kumboneleli omtsha kunokuzaliswa ngokuxhalabisa isigulane. Ingxaki yesigulane ingaba yinkxalabo yezokwelapha, uxanduva lwezemali okanye uxhalaba lwangokwemvelo lokudibana nodokotela omtsha. Ukunyusa uxhalabo lwabo lunokuba lula njengoko kunika iimpendulo ezilula kwiimbuzo abanokuba nazo okanye ukubonelela ngolwazi oluyisiseko malunga nezokwelapha. Qinisekisa ukuba ufaka ulwazi olulandelayo:
- Umyalezo owamkelekileyo umonde
- Isingeniso kwindlela yokwelapha
- I-bio emfutshane yonyango ngamnye
- Oko bakufanele balindele ukuvavanywa kwabo kuqala
- Iinkcukacha zoqhakamshelwano
- Iiyure zokusebenza
- Iinkonzo ezinikezelweyo
- Ezinye indawo
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Uluhlu lwezinto eziza kuzisaIzigulane kunye neentsapho zabo kufuneka zithathe indima ebalulekileyo ekunakekeleni impilo yabo ngokwazi ukuba zixanduva luni. Olunye uxanduva lokuzisa ulwazi olubalulekileyo ukulungiselela inkqubo yokubhalisa okanye ukunceda ugqirha ekuboneleleni ngonyango olungcono. Kukho izinto ezili-10 ezifunekayo isigulane xa zivela kwiofisi yakho unyango.
- Ulwazi lweNtshuso
- ID Photo
- Iqela elixanduva / uLwazi
- Ulwazi loLuntu
- Iintlawulo
- Ulwazi lwezonyango
- Oonxibelelwano olukhawulezayo
- Ulwazi lweNkcazo
- I zikhokelo
- Ukugunyazwa kwangaphambili / ukuhanjiswa
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Nkqubo we ntlawuloUkuqinisekisa ukuba izigulane ziyazi umgaqo-nkqubo wakho wokuhlawula ukusuka ekuqaleni yindlela enye yokuphepha ukudideka kamva. Izigulane ziyakwazi ukuhlawula iibhilidi zabo zonyango xa zicebisiwe malunga nokulindelwa kweemali zeofisi yezobisi. Kwakhona ufaka ulwazi malunga neprogram yakho yoncedo lwezemali , ukuba unayo.
Qiniseka ukuba uquka ulwazi olulandelayo kumgaqo wakho wokuhlawula:
- Ukuhlawula i-Co-pays, i-deductibles, kunye ne-inshurensi yemali-yintsebenziswano iyafuneka phambi kokuba iinkonzo zihanjelwe ukutyelela nganye
- Izigulane ezizimeleyo zijongene nokuhlawula imali yonke
- Iifom zokwamukela iintlawulo ezifana nokuhlolwa komntu siqu, amakhadi enkredithi kunye namakhadi e-debit
- Imirhumo yexesha elihlawulwayo imali ehlawulwayo ayihlawulwanga ngexesha elithile
- Imirhumo yokuqeshwa kwabangenayo ayikhansekanga okanye ichithwe ngaphambili
- Uhlu lweenkampani zomshuwalense
- Izigulane kufuneka zinikezele ubungqina bomshuwalense ngaphambi kokuba unyango okanye uthathwa njengomvuzo wokuzihlawula
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Isaziso soBucala boBucalaAbanikezeli benonophelo lwempilo banembopheleleko yokubonelela izigulane zabo ngeSaziso soBucala boBucala . Esi saziso, njengoko kufunwa yi-HIPAA Private Rule, sinikeza izigulane ilungelo lokufumana ulwazi malunga namalungelo abo abucala njengoko kuhambelana nolwazi lwabo lwezempilo olukhuselekile (PHI).
Ngaphambi kokunyanga kokuqala kwesigulane, ababoneleli kufuneka banikele isaziso ngaphambi kokuba iinkonzo zenziwe ngaphandle kweemeko ezingxamisekileyo. Izigulane kufuneka zisayine ukubhala ngokubhaliweyo ukuba zifumene isaziso semisebenzi yobumfihlo. Injongo ephambili yesaziso sokuziphatha ngasese kukuzisa izigulane zamalungelo abo nendlela yokusebenzisa loo malungelo. Isaziso sifanele sichaze ulwazi oluthile ngokulula ukuqonda imigangatho:
- Indlela umniki-benzisi oza kusebenzisa ngayo kwaye achaze i-PHI
- Amagulane amalungelo anxulumene nePHI yawo
- Ingxelo ekwazisa isigulane semithetho efuna umboneleli ukuba agcine ubumfihlo be-PHI yabo
- Ngaba izigulane ziyakwazi ukudibanisa ngolwazi olungaphezulu malunga nomgaqo-nkqubo we-ngasese
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Survey Satisfaction SurveyKukho enye indlela yokwazi ukuba ngaba abasebenzi be-ofisi yezobugqirha kunye namagqirha banikela ngononophelo lwezigulane - buza nje. Ukunikezela ngokugqithisa isigulane kwisigulana ngasinye kwisifo sakho sezokwelapha rhoqo uhlola ukuba iinkqubo zakho kunye nabasebenzi benza njani ngempumelelo.
Ukuze uqinisekise ukuba iofisi yakho yezobugqirha ine- flow flow patient , fumana iimpendulo kule mibuzo elandelayo:
- Ingaba isigulane sathethiwe ngentlonelo xa sithengela ukuqeshwa?
- Ingaba isigulana sasibuliswa ngumntu owamkeleyo ngokuthobeka kunye nentlonipho?
- Kwakudala ixesha elingakanani isigulane silinde ukubona ugqirha?
- Ngaba umongikazi nodokotela uchaza iinkcukacha zeenkonzo ezinikezelwa isiguli?
- Ngaba umongikazi nogqirha baphendula yonke imibuzo yomguli?
- Ingaba isiguli sifike ngenkonzo yamakhasimende kakhulu?
- Ngaba igumbi lokuhlola lalicocekile, likhululekile kwaye lilungiswe?
- Ingaba indawo yokulinda iphephile, ihlambulukile kwaye ivulekile?